My salesrep came to give me some training on the car, even though I read the owner's manual twice. He tried remote starting the car and it didn't work. I then started the car and.....the check-engine-light stayed on. It was then that I did not feel so good anymore. The salesrep was genuinely disappointed that this happened. The Volt/OnStar emailed me a diagnostic report and said there was an issue with the Lithion-Ion batteries in the Voltec system. Wow this is not a good start. We went back to the salesrep's office and I, remaining totally professional, said that this was not a good start. I did not sign any papers and will not until we diagnosed the problem. Today the dealer called me and said the issue was a defective coolant pump. The Director called GM Canada and they gave me a few options:
- I could wait for the car I originally ordered. This means I would lose the optional mags, possibly the $250 gas credit and the interest rates could change. But I would get a brand new Volt without 472km. The car would arrive in mid-May barring any more delays.
- Take the current car, but with a full GM Canada bumper to bumper warranty of 5 years, 60000km (this is $2100 here in Montreal!)
- Pay the difference if I want a longer warranty (ex. 7 year warranty with 80000km and $100 deductible is about $510 more than the 5 year warranty